Users who depend on cellular data networks (“tethering”) for network connectivity should configure CrashPlan to avoid using their mobile hotspot to avoid costly plan overages. Review this support article if CrashPlan is running out of memory and crashing due to large file systems. Adjust app settings for memory usage with large backups with this support article. Actual performance depends on the amount of physical RAM, network throughput, disk speeds, CPU efficiency, and other factors. Home users with slow internet upload speeds will find reduced performance.įor best results, especially during the initial backup, use Stanford’s wired (Ethernet) network and temporarily prevent your computer from falling asleep.Īs a general rule, CrashPlan might not perform as expected on computers with more than 2 TB data or several million files. Most computers on campus will take advantage of Internet2 networking for enhanced performance. It is intended to provide a measure of security when files are accidentally deleted, a hardware component fails or a computer is lost. CrashPlan backup service is not a substitute for a long-term storage or data archive strategy.

This software can no longer be newly installed on machines running Windows Server operating systems. CrashPlan is intended to protect laptops and desktops over any internet connection, for users with active SUNet accounts.

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